About Us

About Us

Providing customized services in the cold bending industry:

  • Coil component OEM

    Our factory is equipped with complete coil component production facilities and a team of experienced technical staff, undertaking OEM processing of various cylinder coils, mosquito coil-shaped coils, and special-shaped coil components for boilers, pressure vessels, heat exchange equipment, etc.

  • Supporting spiral coil production lines

  • Manufacturing of profile cold bending equipment

  • Manufacturing of non-standard products related to cold bending

Coil component OEM
Supporting spiral coil production lines
Manufacturing of profile cold bending equipment
Manufacturing of non-standard products related to cold bending

Pre-sales service

In-sales service

After-sales service

  • Technical consultation and scheme design

    Provide free technical consultation, customize equipment selection schemes according to customer needs, and issue product samples, enterprise qualification certificates and other materials.

    Support customers to conduct on-site inspections of the factory, visit the product manufacturing process, prototype displays, and quality inspection systems to enhance confidence in cooperation.

  • Non-standard customization support

    For special needs (such as special-shaped coils, non-standard production lines), assign engineers to design exclusive solutions combined with on-site working conditions to reduce customers' later debugging costs.

  • Transparent manufacturing process

    Invite customers to participate in key processes (such as CNC system debugging, precision inspection), and simultaneously provide inspection standards and result reports to ensure that the equipment meets the agreement requirements.

  • Logistics and delivery guarantee

    Special personnel are responsible for goods counting and handover, assist in handling transportation procedures, and provide technical preparation guidance before installation.

  • Core commitments and response mechanisms

    Quality assurance policy: The equipment has a 12-month warranty period, with "three guarantees" (guarantee for return, replacement, and repair); lifelong maintenance services are provided after the warranty period.

    Response time: Respond within 4 hours after receiving the demand, and technical personnel will provide online solutions or arrive at the site to handle faults within 24 hours.

    A dedicated after-sales service hotline (Tel: 0373-3988816) and a team of full-time engineers are set up to provide round-the-clock technical support.

  • Technical support and maintenance

    Free installation and commissioning: Send engineers to guide on-site installation and commissioning until the equipment operates normally.

    Operation training: Provide on-site or centralized training on equipment operation, maintenance, troubleshooting, etc. Regular inspection and spare parts supply: Actively track the operation status of the equipment and provide spare parts supply to reduce the risk of downtime.

  • Value-added services and quality supervision

    Complaint and feedback channels: A complaint hotline is set up, and users can evaluate the service quality. The company will reward or punish after-sales personnel based on feedback.

    Long-term cooperation support: Provide old customers with equipment upgrading and transformation suggestions and priority maintenance rights.

    Summary: Service features and value Technology-driven: Over 50% of employees are technical backbones with more than 10 years of experience, ensuring service professionalism.

    Full-process coverage: Form a closed-loop service chain from scheme design to lifelong maintenance.

    Customer-oriented: Reduce customers' comprehensive costs through transparent manufacturing, rapid response, and customized support.

    For specific service agreements or emergency contacts, you can directly call Mark's mobile phone: +8618838766760 or the company's after-sales hotline 0373-3988816

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